MCe
Overview

There are several modules available within the MCe system. These manuals use 'common' or 'default' screen shots to show features and how to use them. In many cases, test or sample data will be used in the images, not to suggest you will have that data, but to show enough data to demonstrate features of the modules.

Depending on which modules you have access to, there may be more manuals here than you have access to. Also if you are hosted on a SaaS, the information in the server section of the install won't apply to you – because you aren't installing on your own server.

The specific features, screen layouts, and other UI depend on several factors:

  • Which licenses/module(s) your company has purchased
  • Which licenses/module(s) your company is giving you permission to use
  • Which licenses/module(s) you currently have access to (you might not have access to a specific concurrent license because too many other people are using them – in particular if all the concurrent licenses are used up by other people.)
  • What changes to the UI your administrator has made (or has asked us to change for them)
  • What features your administrator has blocked you, your group or everyone in your company from accessing
  • What version of the software the image was taken from and what version you have. You may have a newer version than the image or you may have an older version of the image.

Maintenance Connection Everywhere is designed to accompany and work with the Maintenance Connection MC solution. MCe has an extensive feature set and your choice of several modules including legacy modules that are no longer sold that have different sets of functionality.

During installation your installer and administrators in your organization have the ability to make changes that affect the look and feel. The manuals cannot realistically handle every possible layout that can be chosen.

There is the option of your company having a custom set of manuals that you maintain, in this case it can be as close as your company decides to do.

We do not completely rewrite the manuals for every upgrade/version so some screen shots may illustrate something in a way that other elements on the screen are different, but the element in the image being discussed is still relevant.

Tips

Timely info

The most timely info is right at the top of the tree, the Time Sensitive document and the Release notes.

Having trouble finding documents on a topic?

Use the search to find a document. The search will find exact matches, and will look for matches that are spread out such as Searching for "WO Report" will find "Work Order Lots of great stuff Report", it presents them in an algorithmically 'best fit at the top' method.

A few sections are found inside "Getting Started (Installers and Administrators) including:

  • DataHub (tools for importing data from other systems)
  • LoginHub (tools for connecting to an identity provider such as Entra, AD, Auth0, Ping, SAML2, Google and so on.
  • Creating QR codes that let your camera take users to the browser (after logging in) for that asset, person, work order etc.., that ALSO let you use them in lookup/pick lists.

If you can't find what you are looking for from the above, look in the Whitepapers (more 10K view info), Support and General Other.