Accruent MC
Understanding Repair Centers

TL;DR

You have access to 1 or more repair centers. Your Labor record says which ones you 'are'. Your Access group says which other ones you can access.

Repair centers exist primarily as a security feature, to block your access to all sorts of things.

Details

Repair Center values in various tables

Repair Centers: Almost every module table has/is in a repair center.

This is a security barrier. It doesn't GRANT access, it BARS access.

If you set it on an access group, only people with access to that repair center can see this access group.

If you set it on a Part, only people with access to that repair center can see this part.

WOs in Accruent MC allow a special case exception. If you assign a low access level person a work order in a high security area, they are for that WO only, given elevated privileges.

WOs in MCe do not allow this by default, but you can allow it if you really want to by adding or changing a query.

In the labour table, this field is BOTH a bar AND a grant.

In the AccessGroupRepairCenter is a GRANT of access

a) if blank - access to every repair center b) if even 1 record - access is restricted to ONLY those repair centers plus your labour table repair center

In the Access Group, the Repair Center it is a BAR that bars people from seeing the Access Group itself.

What repair centers do I have access to?

  • The repair center on my Labour record, YOU are a member of that repair center.

PLUS

  • The repair centers on the access repair centers (which if blank means you have access to all)

Power Tip:

Set up technician, give it the repair center 'main'

Accruent MC,

Accruent MC Modules for accessing user:

  • Requester <- phone number
  • Labour <- phone number
  • Members <-- change access group-

MCe collapses all of those into

  • User, <-- phone number, access group,

Repair Centers comes from Access Group "live" (caching)

List of Asset Roots, copies on Create. Raj working on feature to copy on change.

In Accruent MC

  • once you have a list of 1 or more, you lose the 'all repair centers' option, and you don't get a 'all my' option, and you don't get a 'this sub list' option. In many places you can't see the inactive ones. Note: While this gives you access to the Work Order itself, it doesn't give you access to parts in that repair center, so this is not a great way to solve 'the problem'. In most cases, you should be temporarily giving that person (access group?) access to that repair center.

In MCe

  • all of mine is still an option (it is the default in MCe)
  • you can pick a select list to filter by. Roughly v 12
  • by default, only active (but you can switch and see the inactive ones) Roughly v 12

WOs,

Accruent MC, not all lists enforce repair center correctly, my assignments is one. But the Accruent Service Requester always enforces it.

In MCe, we always enforce it, or you can edit the query (or create a new query) that doesn't enforce it

But what about parts? Are you SURE you want to do this.